Paying attention to details – How the little things make culture fun

Chip Sollins not only listens to his employees, but he also takes action on what he hears. Several years ago, Sollins learned that his 1,300 employees at Prime Management Group Inc. were unhappy with the office coffee machine, so he tried a cup and agreed. Then he bought a new machine for his employees.

The president and CEO of the property management company says that supplying employees with good coffee and fun activities, such as ice cream breaks, company games and birthday cards, makes them happy. And happy employees help his company succeed, pushing fiscal 2007 revenue to $41 million.

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