Frequently asked Questions
Call 1300 722 430
Need some assistance with your machine or just have a quick question for us. Call now to speak with one of our customer service representatives.
We have taken great effort in compiling this list of frequently asked questions based on the common (and not so common) queries that we receive every day.
If there is anything at all you need to know that we do not answered here, please do not hesitate to contact us as we will be delighted to assist you.
Delivery
1. How soon after I place my order will you deliver my order?
2. Is there any special information I will need to provide about my delivery?
3. How long will my delivery take?
4. Do you provide a tracking number?
Warranty
1. Do you provide a warranty on all machines?
2. What does your warranty cover?
3. What happens if I need to make a warranty claim?
4. Is the warranty transferable?
Cancellation
1. Is there any cost associated with cancelling an order?
2. What if the item has been shipped?
Terms & Conditions of website
1. What are the terms and conditions for use of this website?
Does your Coffee Machine Need Some TLC???
Coffee Machine
Descaler
Regular descaling of your coffee machine can eleviate the effects of lime scale which can adversly effect the performance and the taste of your coffee machine.
Coffee Machine
Cleaning Bundles
Containing the products you most commonly need to keep your machine operating and tasting as the manufacturer intended.
Coffee Machine
Milk Line Cleaner
Works to unblock any milk scum and build up that may be in the milk lines which may effect the quality and taste of milk being produced


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